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AIS / Avatar Interaction System

Guide every choice.

RITA is designed to help shoppers explore, compare and decide, online or in store. Approved product knowledge supports each conversation, with a human handoff when it matters.

In development
RITA introduces AIS
Product knowledge. A human connection.

Bring the right context to every conversation.

01

Meet the question behind the search.

Help shoppers explain what they need through text, voice or video, using the same approved product context.

02

Make comparisons useful.

Connect product differences to a shopper’s needs instead of repeating a list of specifications.

03

Know when to bring in a person.

Keep the human moment in the journey. Questions that need judgment can move to the right member of your team.

See the thinking

Let RITA show you.

An introduction to RITA and the vision for agent-guided product conversations.

See how approved product knowledge can help shoppers compare, choose and reach a human when needed.

Start with what matters

Let’s find your
first move.

A better catalog. A more useful conversation. A clearer next action. Tell us where your team wants to start.

01

Share your challenge and we’ll explore whether a CES pilot is the right fit.

02

Interested in AIS or OPS? Join the conversation as these products take shape.

Already using CES? Log in to your workspace →

A conversation comes first

Tell us where
you want to start.

Email our team about your catalog, your retail operation or a possible pilot.

Email our team

edi@retasys.com